Operations Manager

About Niio

Niio is a venture-backed company at the intersection of Art & Technology that is reimagining the way humans experience art in their every day lives. Our core product, Niio Art, replaces static paintings on walls, delivering the world’s finest moving image art onto any screen, on demand, for a monthly subscription fee.

Given our offering is digital and experiential at its core, used by many different types of customers, we always find it easier to “show” rather than tell. 

Here is a one minute intro video.

Purpose of the role: To ensure the company achieves key performance targets, by managing the efficient, on time and on budget execution of sales order fulfilment – guaranteeing high levels of customer satisfaction.

Responsibilities:

  • Coordinate internal resources and external vendors for the flawless execution of projects

  • Ensure that all projects are delivered on-time, within scope and within budget

  • Ensure resource availability and allocation

  • Develop a detailed project plan to monitor and track progress

  • Measure project performance using appropriate tools & techniques

  • Report and escalate to management as needed

  • Manage the relationship with the client and all stakeholders

  • Establish and maintain relationships with third parties/vendors

  • Create and maintain comprehensive project documentation

  • Identify and resolve equipment malfunctions

Requirements:

  • Proven working experience in project management

  • Excellent client-facing and internal communication skills

  • Excellent written and verbal communication skills

  • Solid organizational skills including attention to detail and multitasking skills

  • Strong AV knowledge

    • Partner Management:

      • Identify, recruit, train and oversee 3rd party AV guys and suppliers

    • Hardware Project / Sales Engineer and Project / Budget Management

    • Hardware recommendation for customers

    • Qualification of Niio Hardware

    • Manage AV suppliers

Skills & Proficiencies:

  • Supervision

  • Project Management

  • Process Improvement

  • Planning

  • Performance Management

  • Inventory Control

  • Verbal Communication

To apply send your CV to: jobs@niio.com

All applications will be kept strictly confidential.

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